Kausora Connect is the AI-powered customer engagement platform that works from your knowledge, calendar and CRM, by your rules.
Showing 7 of 23 conversations
Hi! Do you install solar for villas?
09:41We do. Residential systems from 5kW, installed by our own teams. Would you like a free site survey?
09:41Yes please. Tomorrow morning if possible
09:42I have tomorrow at 09:00, 09:30 or 11:00. Which works best?
09:429:30
09:42Booked: tomorrow at 09:30 with our survey team. You will get a reminder here before the visit.
Lead saved to CRM. Event on Google Calendar. Reminder scheduled.
09:43Great. Roughly what would an 8kW system cost?
09:45Hi Sofia, Lena from Brightline Solar here. I will bring a quote for the 8kW option to the survey tomorrow and answer anything else on the spot.
09:47Runs on WhatsApp, Instagram, Messenger, your website chat and the tools you already use.
It answers from the FAQs, documents and policies you upload. When a question falls outside them, it stops and hands over instead of guessing.
Replies in English, Arabic, French, German, Spanish, Portuguese, Italian and Dutch.
WhatsApp Business, Instagram, Messenger and your website chat land in one queue, with one history per customer.
It collects name, company, requirement and preferred time in the chat, then creates the lead in Odoo, linked to the conversation.
Sofia Martins
Martins Property Group
8kW rooftop system for a 4-bed villa, survey booked for tomorrow 09:30
It reads your free slots in Google Calendar, understands requests like Thursday afternoon, books the visit and sends the reminder on WhatsApp.
Tomorrow, free on your Google Calendar
Booked 09:30. Reminder scheduled on WhatsApp.
It re-engages quiet leads and sends campaigns with approved WhatsApp templates. Daily caps, send windows and opt-outs are enforced for you.
Pricing, frustration or a request for a person goes to your team with the full thread. Agents take over live, assign chats and open tickets while the assistant waits.
Working hours Monday to Friday, 09:00 to 18:00, in your workspace's time zone. Outside them, the assistant answers alone.
Routes to a person on
Conversations, leads, bookings, handoff rate and response times on a live dashboard, plus a morning digest for your team.
One thread per customer, on whichever channel they chose. The assistant goes as far as your rules allow, then your team picks it up in the same view.
WhatsApp, Instagram, Messenger or your website. It lands in one queue, with the history that customer already has with you.
Sofia Martins
Great. Roughly what would an 8kW system cost?
Kenji Watanabe
Do you also do commercial rooftops?
Website visitor
Is a 5kW system enough for a 3-bed villa?
It replies in the customer's language from your FAQs, documents and policies. Low confidence or an unknown topic stops it.
Do you also do commercial rooftops?
Yes, from 50kW upwards for warehouses and offices. Would you like a call from our commercial team?
Answered from the approved knowledge base. Nothing improvised.
Name, company and requirement go to your CRM. A free slot is booked on your calendar and the reminder is scheduled, without anyone typing.
Tomorrow, free on your Google Calendar
Booked 09:30. Reminder scheduled on WhatsApp.
Pricing, frustration or a request for a human routes to your team with the full thread. The assistant pauses until they are done.
Hi Kenji, Marco from Brightline Solar here. Happy to walk you through the commercial options. When is a good time to call?
The assistant stays quiet while a person is in the conversation.
Every customer answered on the channel they chose. Every visit booked and every lead saved, without typing. Every hard question handed to a person, in time.
AI Inquiry Assistant
Answers your approved FAQs, qualifies leads, sends your booking link, alerts your team and hands off to a person.
Channels
AI Lead Concierge
Everything in Starter, plus deeper qualification, Odoo CRM sync, booking on Google Calendar with reminders, automated follow-ups, campaigns, full history and analytics.
Channels
WhatsApp and website chat
Most teams start here.
Customer Engagement Suite
Everything in Pro on Instagram and Messenger too, with custom workflows and helpdesk integrations. Voice calling is on the roadmap.
Channels
WhatsApp, website chat, Instagram and Messenger
Not sure which fits? Write to [email protected] with your channels and volume, and we will tell you plainly.
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